Shipping and returns

Dear Chipsters!

We strive to process every order as quickly as possible. All orders before 1pm will be shipped the same day!

Shipping times and costs:

Return Policy / Exchange

From receipt, the ordered goods can be returned or exchanged within 14 days without justification. You can initiate the returns in your customer account under "my orders". If you have not registered for a customer account you can do that or inform us via [email protected] about your return wish. Because we calculate our prices very close the return costs are to be carried by you. We ask you to return the item (s) in original condition and with original packaging to us.

1. Log into your customer account and go to "My Orders".
2. Choose the order you want to return.
3. Click on the button at the bottom left of "customize payment method".
4. Choose the products and the number of products you would like to return.
5. Give a reason for the return.